Update – Kinark is providing virtual services during the COVID-19 pandemic

The health and safety of Kinark’s clients and the health and safety of the Kinark staff supporting clients remains our top priority during this COVID-19 pandemic.

On May 14, the Ontario government announced, as part of its re-opening plan, that some stores, seasonal businesses and some health and community service providers will be permitted to open or expand their services beginning Tuesday, May 19. This re-opening is dependent on the general trend of health indicators continuing to improve and that everyone re-opening has the ability to meet all necessary public health requirements. You can read the government’s announcement here.

At Kinark ,we will be continuing to plan in a staged, gradual and careful way to re-open our office sites while continuing to expand our virtual services. We are committed to the safety of our clients and our staff as Job #1. Key factors in our re-opening will be making sure clients and staff have the space to physically distance when in our offices, that we have access to the necessary personal protective equipment and site cleaning, and that everyone feels as safe as possible.

Kinark is excited about all the services and supports we can now provide virtually. These will continue and continue to expand as we gradually move towards more in-person services.

During the pandemic period:

Kinark delivers virtual services

Virtual services including telehealth services are being providing for clients in our community-based Child and Youth Mental Health, Autism and Intensive Support and Supervision Program (ISSP) services. During the COVID-19 pandemic, we are regularly assessing and re-assessing our clients’ needs and adjusting our approach to service and support as needed. Our menu of available services continues to expand. We are also working with the Ministry of the Attorney General to explore options for virtual access services for our Supervised Access Program.

Kinark continues to operate Syl Apps Youth Centre and Live-in Treatment Sites
Kinark’s Live-In Treatment services and Syl Apps Youth Centre continue to operate with in-person service with enhanced health and safety/infection prevention and control measures.

These sites include:

  • Syl Apps Youth Centre
  • Vanier Residential Program
  • Gorham Residential Program
  • Lansdowne Residential Program
  • Grove Residential Program

Children and youth in our Syl Apps Youth Centre and our live-in treatment l programs will remain with us. For the time being they will only be able to visit with their families by telephone and video.  Kinark is exploring other possible visiting options aligned with accepted infection prevention and control guidelines. No home visits are currently possible. We have increased our screening and other infection control processes in all locations.  We are working hard to keep everyone safe and well.

Central Intake remains open
Central Intake remains open from 9 am to 5 pm for inquiries and new referrals for service.

Sites closed to the public

  • All Kinark office sites to non-Kinark employees
  • All programs delivered in school buildings
  • The Kinark Outdoor Centre
  • All our childcare programs

It can be very difficult to feel like you are staying up to date about COVID-19 when information is changing so quickly. We recommend that you visit  The Public Health Agency of Canada’s website for up to date information you can trust.